This Contact Us page gives Jmyvp pet-toy customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, Australian Business Number (ABN), and Australian Company Number (ACN).
OUR IDENTITY
Legal Business Name: HI FLY GAMING BUS PTY. LTD.Store Name: Jmyvp
Physical Business Address: Brookfield, VIC 3338, Australia
ABN: 71 697 273 233
ACN: 697 273 233
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@jmyvp.shopBusiness Phone Number: +61 468 228 630
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition. For a pet-toy question, include the ordered SKU and note whether it concerns material, dimensions, pockets, ruffles, handles, lattice, tunnel arms, windows, support wires, connectors, seams, ties, care guidance, delivery condition, or a missing component. Do not give the toy to an animal, add treats, pull, chew-test, wash, collapse, or otherwise use it while a return or damage review is pending.